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Write to us. We write back.

Orders, returns, print sizes, or forty copies for an activity room. There is no ticket system and no chatbot at the other end of this.

01 Send a message
We reply to every message. Nothing is added to a mailing list.
02 Go direct
Orders and returns

Anything to do with a parcel, a refund or a replacement. Quote your order number and it moves faster.

info@mytruequiz.com

Ten copies or more, mixed however you like, invoiced rather than paid by card. Tell us the size of the room and we will suggest a spread.

info@mytruequiz.com
Anything about the books

Print sizes, themes, whether a volume repeats another, or a title you wish existed. We do read the suggestions.

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When we are at our desks
Mon to Fri 9am – 5pm
Saturday Post goes out, inbox is quiet
Reply time Same working day, usually
03 Before you write

These four come up most often.

Where is my order?

Dispatch within 48 hours, then 3–5 working days at home.

How do I return a book?

30 days, prepaid label, full refund even if written in.

How large is large print?

One puzzle per page, readable at arm's length without glasses.

Can you send it as a gift?

No price on the book, posted straight to them.

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