14 questions people ask before ordering.
Standard Shipping takes 6 to 12 days and Tracked Shipping 6 to 10 days, counted from dispatch. Tracked orders come with a tracking number by email.
You choose at checkout and the cost is shown before you pay. We currently offer: Standard Shipping 6-12 Day (free), Tracked Shipping 6-10 Day ($5.99).
We currently ship within the United States and Canada only. If you are outside those two countries, checkout will not be able to offer you a delivery option — email us and we will tell you whether we can arrange something.
If it has not been posted yet, almost always. Email us with your order number and we will catch it. Once it is in the post, treat it as a return.
One puzzle to a page, grids set large enough to read at arm’s length without glasses, and the word list printed on the same page rather than overleaf. The Jumbo edition goes a step further again, with fewer letters per grid and larger type still.
Yes. Every word search title has a complete answer key collected at the back of the book, one page per puzzle in the same order as the puzzles themselves.
Word search and kids titles are 8.5 by 11 inches, so they stack neatly and lie flat on a table. The self help titles are 6 by 9 inches, sized to carry around.
The paper is uncoated and takes a pencil or a ballpoint without showing on the next page. A felt tip or a fountain pen may ghost through, as they would in any paperback.
Yes. The binding is stitched rather than glued, so a book will hold its page without being weighted down at both corners.
No. Volumes 1, 2 and 3 of the Nostalgic series share a theme but no puzzles, word lists or grids. The same is true across the seasonal and Mega editions.
Send it back within 30 days for a full refund, and that holds even if a few puzzles have already been filled in. We would rather you tried it properly than kept it sealed.
Email us with your order number and we will send a prepaid label. Once the parcel is scanned, the refund goes back to your original payment method within three working days.
No. The price is not printed on the book, so it can be handed over exactly as it arrives.
Yes. Enter their address as the delivery address at checkout and it goes direct, dispatched within 48 hours like any other order.