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Learn how to build rapport fast without faking it: 7 practical habits for the first five minutes and beyond, from attention to follow-through.

Eleanor Roosevelt really wrote "You must do the thing you think you cannot do." Here is where it comes from, and the lookalike quote that is not hers.

The best animal facts books for kids: big encyclopedias, funny matchups, picture-book science, and picks for curious kids who always ask why. Ages 4-10.

Sent an email and got silence? How to write a follow-up email that gets a reply: when to send it, what to say, and 5 templates for every situation.

Most feedback fails before the second sentence. How to give constructive feedback that gets heard: be specific, name the impact, and skip the feedback sandwich.

"We are what we repeatedly do" is attributed to Aristotle, but Will Durant wrote it. Here is where it came from and what Aristotle really said about habit.

9 books like Horrible Histories for kids who love gross, funny history, plus where Smart Kids Ask Why fits when they want the whole story in one place.

Nobody teaches email etiquette, but everyone notices when you break it. The unwritten rules on reply-all, cc, response time, and when to stop typing and call.

The 4 communication styles in the workplace — driver, expressive, amiable, analytical — and exactly how to adjust your message so each one actually hears you.

Presidential speechwriter James Humes said communication IS leadership. Here is what that actually means for how you lead, and how to apply it this week.